About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Us
Why Clients Choose Retro AI
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Decades of Experience
20+ years across IT, comms, and electronics.
Decades of Experience
20+ years across IT, comms, and electronics.
End-to-End Tech Support
We handle everything from setup to protection.
Decades of Experience
20+ years across IT, comms, and electronics.
Smart + Secure Solutions
Modern systems with built-in reliability.
On-Time, On-Budget Delivery
We’re responsive, accurate, and efficient.
About Retro AI
Honest Support Real Results
Retro AI was founded to bridge the gap between complex technology and real-life usability. Simon Rice, our founder, saw the frustration people experienced with tech that didn’t work, support that was hard to access, and services that felt more like sales pitches than solutions. Drawing on his deep background in electronics, IT, and telecommunications, Simon created a business built on transparency, reliability, and deep technical skill.
We don’t just fix problems, we prevent them. Our work is grounded in listening to what clients need and delivering solutions that suit their lifestyle or business operations. Whether it’s a smart home system that needs a reboot, a business network that needs security reinforcement, or a catering kitchen waiting on a vital repair, we’re there with the knowledge and tools to help. Retro AI combines a personal approach with technical confidence, making technology something you can count on not something that causes stress.
Practical, Purpose-Built Tech Solutions
At Retro AI, we believe that good technology should feel invisible working smoothly in the background while making your day-to-day easier. That’s why our services are tailored specifically to your environment and needs. We don’t sell off-the-shelf packages. We assess, recommend, and implement systems that are fit for purpose and scalable as your needs evolve.
Simon’s experience across multiple tech sectors means we often take on jobs others won’t touch like integrating older systems with newer platforms or restoring functionality in environments where multiple systems overlap. Our unique combination of trade background and IT expertise gives us an edge in diagnosing issues quickly and fixing them properly.
Whether you’re a homeowner struggling with a faulty smart system, or a business in need of secure data solutions, we bring the same attention to detail, professionalism, and follow-through. At Retro AI, we’re not just service providers, we’re your long-term technology partners.
Our Services
RETRO AI Complete Technical Support, One Trusted Team
Smart Home Maintenance & Repairs (Faults)
Standard Access (Internet Services)
Enterprise Secure (Cybersecurity)
Commercial Catering Repairs
Retro AI
Let’s Solve Your Tech Problem
Get in touch now to discuss your tech challenge or future project.
Meet Our Team
Meet Simon & the Retro AI Team
The Retro AI team is led by founder and director Simon Rice, a hands-on expert with more than 20 years of experience across electrical, electronics, IT infrastructure, and telecommunications. He brings a unique skill set to every job, allowing Retro AI to support complex systems across residential, commercial, and enterprise-level environments.
Working alongside Simon is a small team of highly skilled technicians and support staff who share a passion for efficiency, integrity, and clear communication. Each team member contributes deep knowledge in their field whether it’s network configuration, smart home integration, or fault diagnostics in commercial settings.
What sets us apart is our team’s ability to work across disciplines. We don’t just send a specialist, we send someone who understands how systems talk to each other and how to fix them when they don’t. That means quicker resolutions, smarter upgrades, and more consistent support from a team that values your time and trust.
Our Clients
Our Partners and Credential
Areas We Service
Servicing Greater Melbourne & Beyond
Retro AI is based in Melbourne and provides services across the greater metro area and surrounding suburbs. We work with homeowners, small businesses, and commercial clients in locations including Mornington Peninsula, Bayside, Inner City and Melbourne CBD, and more. Whether you need smart home repairs, a secure network setup, or commercial equipment maintenance, we’ll come to you on time and fully prepared.
We also offer remote consultations and digital support for certain services, making it easy to get expert help wherever you are. If you’re unsure whether your area is covered, give us a call we’re always happy to assist.
Our Featured Projects
Real Projects Real Results
Our Process
How We Work With You
Initial Contact
Tell us your issue or project scope.
Site Visit or Remote Assessment
We review your system in person or online.
Solution Delivered
We implement and support your tailored fix.
Our Honest Testimonials
What Our Clients Said
Retro AI really delivers! I’ve used them twice now—once for a smart home installation and once for emergency troubleshooting at my café. Each time, they showed up on time, fully equipped, and got straight to work. Super professional and down-to-earth, and their remote support option is a great bonus. Can’t fault the service.”
Emaley Smith
Simon was quick to respond to my hipages request, happy to provide some general advice over the phone and came out the same day to take a look and fix
Luke Curran
I put out a request on hi pages for someone to fix my washing machine. The advice I was given ensured a technician is coming to assess my machine and my warranty has been extended. Without this advice I would have had to pay for the repairs or a new washing machine. Thank you for your promptness in responding to the request and for your professional advice. I wouldn’t hesitate to use this business in the future 😊🙏
Belinda Holmes
It started several years ago with a complicated project that no one else could fix, and Simon is now looking after all of our electrical/home technology needs on all our properties.
After years of struggling with electricians & trades that would only fix part of the problem (to often reoccur) we now have a fully functioning, cost effective, integrated lovely home and I am very grateful to Simon.
Super reliable and great value for money. He take the time to explain the situation and proposed solution and his invoicing is always detailed and accurate. Simon’s work ethic is faultless which is rare in today’s climate.
I sincerely recommend Simon for just about any project you have, big or small.
There is nothing that this guy cant do!
Charlotte Whittall
FAQ's
Frequently Asked Questions
What sets your electrical services apart from others?
Our team, led by experts like Simon with over two decades of diverse experience, offers a unique blend of traditional electrical knowledge and cutting-edge expertise in telecommunications, electronics, and IT.
Can you integrate smart technologies into existing electrical systems?
Yes, we specialise in retrofitting existing systems with smart technologies, enhancing efficiency and control across residential, commercial, and industrial applications.
How often should I have my home's electrical system inspected?
We recommend a comprehensive inspection every 2 years, or sooner if you experience frequent issues or live in an older home.
Are LED lights worth the investment for my home?
Absolutely. LED lights are energy-efficient, long-lasting, and significantly reduce electricity bills over time.